
For more information on taxes, duties and customs regulations, we recommend contacting your local customs office directly.

In accordance with Australian export regulations, we are required to declare the exact value of all items.

Any taxes or duties incurred are the responsibility of the delivery recipient. International delivery costs do not include any taxes or duties which may be applied by customs at the destination country. Please note - all shipping costs are in Australian Dollar (AUD) currency. Temporary Delivery Estimate 15-20 business days (due to covid-19) Rest of The World (Australia Post) *please note: orders are shipped from Melbourne & not all AU postcodes are guaranteed next day delivery via Express. $15.00 - Delivery Estimate 1-3 business days Please allow up to 5 business days for standard orders to be dispatched during peak times. For further assistance, please contact us at endeavour to dispatch all orders within 2 business days, this excludes public holidays and peak times such as collection launches and sale periods. We appreciate your patience and understanding during these unprecedented times. We are working with alternative delivery partners for most domestic orders to hopefully improve the delivery timeframes.ĮXPRESS SHIPPING (for orders within Australia) is still the fastest delivery option but please keep in mind that next day delivery is not guaranteed.

We at KOA are dispatching your orders every day, however please understand the delays by Australia Post are out of our control. A ustralia Post is experiencing domestic and international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of covid-19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible and clear backlog.Īs this is changing all the time, please check your country in this list prior to placing an order.
